Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") govern your access to and use of the website at callview.ai, the services offered by CallView AI Inc. ("CallView," "we," "us," or "our"), and the CallView SMS messaging program. By using our website, requesting a demo, entering into a services agreement with us, or opting in to receive text messages from CallView, you agree to these Terms.

If you do not agree, do not use our website, do not contract with us for services, and do not opt in to our SMS messaging.

2. About CallView

CallView operates a human-in-the-loop voice and messaging platform and provides related services for businesses. These Terms apply to public use of callview.ai and to the CallView SMS program described in Section 6. Paid subscription services between CallView and a business customer are governed by a separate services agreement; where that agreement conflicts with these Terms, the services agreement controls as between CallView and that customer.

3. Eligibility

You must be at least 18 years old to use CallView services. By using the website or opting in to SMS messaging, you represent that you meet this requirement and that you have the authority to act on behalf of any business you represent.

4. Acceptable use

You agree not to:

• Use our services in violation of any applicable law or regulation.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Attempt to interfere with, compromise the integrity or security of, or decipher any transmissions to or from the servers running our services.
• Use our services to send unsolicited commercial messages, harass others, or distribute malicious code.
• Upload or transmit content that infringes intellectual property rights, is unlawful, or is otherwise prohibited.

5. Accounts and security

If you create an account with CallView, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use.

6. CallView SMS program terms

This section governs the CallView SMS messaging program. By providing your mobile number to CallView and opting in to receive text messages, you agree to these SMS program terms.

Program description

The CallView SMS program is operated by CallView AI Inc. The program sends transactional and informational text messages to mobile phone numbers of users who have affirmatively opted in to receive them.

Types of messages

If you opt in, you may receive the following types of messages from CallView:

• Confirmations. Confirming demos, bookings, or meetings you have scheduled with CallView.
• Reminders. Reminders before a scheduled demo, call, or meeting.
• Follow-ups. Messages following a phone conversation with CallView or conducted on your behalf, including summaries, next steps, and resource links.
• Account and service notifications, if you are a CallView customer.
• Occasional product or service updates, only if you have separately opted in to receive them.

Message frequency

Message frequency varies. Typically you will receive no more than 10 messages per month.

Message and data rates

Message and data rates may apply. CallView does not charge a fee for the SMS program itself, but your mobile carrier may charge for messages sent and received. Contact your carrier for details about your plan.

How to get help

Reply HELP to any message to receive program support information, or email support@callview.ai for help at any time.

How to opt out

Reply STOP to any CallView message to opt out of that program. CallView also honors UNSUBSCRIBE, CANCEL, END, QUIT, and OPTOUT. After opting out, you will receive one final confirmation message. You will not receive additional messages from that program unless you opt in again.

Consent and privacy

Consent to receive text messages is not a condition of purchase or of receiving any CallView service. How your phone number and SMS consent data are handled is described in our Privacy Policy, including this disclosure:

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Supported carriers

The CallView SMS program is available on major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

7. Intellectual property

The website, the CallView platform, and all related content, features, and functionality are owned by CallView AI Inc. or its licensors and are protected by copyright, trademark, and other intellectual-property laws. Nothing in these Terms grants you any right to use CallView trademarks, logos, or trade dress without our prior written consent.

8. Third-party services and links

Our website may contain links to third-party sites or services that are not controlled by CallView. We are not responsible for the content, policies, or practices of any third-party site or service. Your use of any third-party site or service is at your own risk and subject to that third party's terms.

9. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of dealing. CallView does not warrant that the services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

10. Limitation of liability

To the maximum extent permitted by law, CallView, its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of our services. Our total liability for any claims arising out of these Terms or your use of the services will not exceed one hundred U.S. dollars ($100) or the amount you paid us in the twelve months preceding the claim, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless CallView and its officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your violation of these Terms, your misuse of our services, or your violation of any applicable law.

12. Termination

We may suspend or terminate your access to our services at any time, with or without cause or notice, including if we believe you have violated these Terms. Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, and indemnification.

13. Governing law and disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law principles. The exclusive venue for any dispute arising out of these Terms or your use of our services is the state or federal courts located in Washtenaw County, Michigan, and you consent to personal jurisdiction in those courts.

14. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of our services after changes take effect constitutes acceptance of the revised Terms.

15. Contact us

If you have questions about these Terms, contact us at support@callview.ai.